The person at PT who got into it with me yesterday (I promise I used “my daughter’s Mom’s voice, that is a super polite, even tone, low volume voice) called and left me a message today apologizing profusely saying that the billing has an extra step she wasn’t aware of and will be insuring things are fixed for the past visits and bills going forward will be done properly, and I won’t need to cancel any more visits. Hopefully this does the trick because I’ve called my insurance 4 times this month, and this has really been stressful.
I also got a voicemail from my son’s new specialist. This doctor has to approve of all new patients himself. Very strange, but then this type of specialist in the entire history of my having to deal with, have always been strange. Not a normal one ever, since 1996. Unfortunately I had already rescheduled with his old doctor, but this way there is no rush to get in with the new doctor.
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