Friday, January 21, 2022

This and that

This week has been busy with medical appointments and so will next week.

Ok, most recent first.
Took the Blazer to the shop Wednesday. Grinding brake noise and slipping. Our mechanic drove it last week and didn’t detect any brake issues. Wednesday he picked me up and we went for a ride and he said to let him know when it starts doing either or both. For awhile, nothing. Then I started to hear it and pointed both out, and he did feel the slip. So the Blazer spent another day in the shop. I kept telling my wife that it either needs new brakes, has a broken caliper, or needs the wheel bearings replaced and repacked. Late in the day I get a call. I got 2 out of 3! New brake pads (under warranty), and the wheel bearings on one side had to be replaced and repacked. At least we didn’t have to pay for the brake job.

I paid the bill and left to run an errand. My wife lagged behind a bit chatting. Then I get a call from the mechanic’s number, it’s my wife, she left her phone in the Buick, can she meet me where I am. Yes. Then it takes forever for her to do a 5 minute drive. Turns out she was in a car accident. 4 way stop intersection. My wife had the right of way and was fully in the intersection when a lady blew the stop sign, did not even slow down. She just caught the passenger bumper. My wife was lucky she didn’t get spun around or flipped. This is the extent of the damage to the Blazer:


Yup! That’s it. The other car? License plate came off the bumper, bumper covering came off, passenger front quarter panel all smashed up.

It was very hard to find time to make any calls or get any chat customer service. Last week I spent at least 2 hours on AT&T chat to try to resolve my totally screwed up bill. First, I already had a 4 device protection plan that covers any 4 devices in your home. We’ve used it several times. When I bought 2 Apple 7 iWatches on Christmas Eve (1 for me, 1 for my wife), that’s when the changes were made. The sales person (at a Corporate store) removed my 4 device protection plan and put all 4 iPhones and 2 iWatches on individual protection plans. That person also did not put my wife’s iWatch on the account, and instead added an iPhone 8 (never had one, never saw one, never touched one). THIS is why I have been unable to pair her iWatch to her iPhone. This means I paid for service that I never got because that iWatch’s IMEi number isn’t on my account. Also, I discovered that even though I continue to have the data plan that gives you $10 off per line, they removed ALL my credits from my iPhones and they’d never applied that credit to the iWatches. I still need to contact them to get all of this straightened out. They are wasting a ton of my time with this screwing around with my account. And…my wife has yet to use her Christmas present! Grrr!
#AT&TWIRELESSCUSTOMERSERVICESUX
#AT&TWIRELESSNEEDSTOTRAINEMPLOYEESNOTTOCHEATLONGTIMECUSTOMERS

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