The Latest from Lola's Diner

Thursday, December 30, 2010

Best Buy Sucks!

I purchased a $50 wireless card that Anastasia insisted I purchase awhile back when we were together. I also paid the $49.99 Geek Squad installation fee. I called the Best Buy location where I bought it to inquire about at least getting the $49.99 Geek Squad installation refunded. I explained to the employee who answered the phone when the purchase was made. She assured me that even though it was out of their normal refund period they would refund the Geek Squad installation. I went there today and they refused to refund it. I talked to a manager and the Geek Squad manager. No, No and no.

I have no money coming in. I could really use that $49.99 for essentials and I have no use for the installation. So basically Best Buy is keeping my $49.99 for no reason. I feel like I've been pick pocketed.

By the way, if anyone needs a wireless card, let me know. I need to sell it for cash. It has not been used. Not even opened.

Lola's Diner ©2008-2010

2 comments:

StaceyC4 said...

Write to their corporate office and threaten to go to 20/20, Dateline and all the news media. Since you were told, even once, that they would refund it and they didn't, I'd make a big damn stink about it.

Lin said...

I'm sure you can dig up some email addresses to get action, Lola! ;)

 
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